You enter a sewing machine retail shop with a sizable fabric inventory ready to buy yardage for border fabric and are not acknowledged by a single employee as you enter nor as you walk around the entire store obviously looking for a specific item.
I left. I wasn’t acknowledged as I walked out the door empty-handed either.
It’s not the first time this has happened; however it will be the last time I set foot in any of this dealership’s Atlanta locations. In fact, my sewing squad take their machines to dealers in Chattanooga or Macon for service rather than having to deal with these folks. In hindsight, I guess it’s a good thing I didn’t buy the sewing machine I really liked at the Kansas City Regional Quilt Festival. As I told the dealer at the KC show, my local dealer wan’t known for having the best customer service. It’s sad because the previous owners had such.a good reputation in the local sewing and quilting community.
To me, dealer support is critical when one purchases an expensive computerized sewing machine.
Come Stitch With Me 
I would have done the same thing. It doesn’t cost anything to say ‘hello’ but it certainly costs them not to.